Complaints
Last updated: 14 October 2026
DRAFT — for review by a UK solicitor. Not final.
How to complain
Submit a public report or contact admin@gorgeapp.com. No account is needed to use the public report route.
TODO(legal-copy): Insert the approved acknowledgement and decision notices from the Legal copy pack.
Review and appeal
Operational target: a decision within 7 business days. An appeal is reviewed by a different reviewer.
TODO(legal): Define the start of the clock, extensions, appeal timing and record retention.
Urgent reports
Reports of a possible minor, CSAM indicators, non-consensual intimate images or threats enter a queue reviewed every day.
TODO(legal): Confirm urgent escalation and authority referral wording.
Further remedies
TODO(legal): Explain applicable out-of-court dispute settlement and court options.
Company
GORGE is a trading name of Vinculo Digital Ltd, a company registered in England and Wales, company number 17322908. Registered office: 1 Mayberry Place, Surbiton, KT5 8SY, United Kingdom.